Checking a packet's status is free of charge and will tell you if your packet has registered or not. 

By performing a packet quick check, you can inquire into the status of a packet of work previously submitted to ISC for processing.  

Your packet detailed check will display the packet information as either:

• Complete;
• In progress;
• Accepted;
• Rejected.

NOTE: Packet Detailed can check the status of multiple packets submitted using the client number under which you are currently signed in. 

The selection criteria available for detailed checks include:

• The last number of packets processed (up to 999).
• Packet numbers and the reference numbers quoted on your packet cover sheets. 

How To Perform a Packet Detailed Check

A Detailed Check search will query packets submitted by the client who is currently signed in.  To perform this type of search: 

 

1. Select the Packet Detailed Check link.
   • The Detailed Check search screen will display.
     
2. Highlight the radio button corresponding to the method you wish to conduct your search.  Three packet information search methods are available:

    

   • Most recent packets.
     • 10 is the default maximum.  You can modify this amount up to a maximum of 999 packets.
   • Packet number.
   • Client reference number.
     • As referenced on the packet cover page submitted.

 

1. Select SEARCH. 
   • A Search Result screen displays.
     • A result displaying “No records found” indicates that ISC has no record of any packets being submitted by the user currently signed in.