There are three methods within the OLS application by which you can obtain help from the system.

• Field Level Help. Any time you see the "?" icon, click it to find out more information on that particular field or task button.
• Help Links. Links within the application will take you to a contextually specific area within the help files, based on the page you are on at the time.
• Error Messages. These will be returned to you should you provide data that is either inaccurate or that does not exist in the database.

You will be notified of these types of errors prior to your packet reaching ISC.  Upon completion of an application, clicking the "Validate" button will initiate a check of your data against the contents of ISC's databases.  Also, upon clicking the submit button, certain other elements of your transaction will be directly validated against the existing information contained within ISC databases.  For more information on the latest features of the OLS tool, check the New Features section of this site.